CRM
Customer Relationship Management
When all the information about the customer can be reached in one place at any time, the data can easily be used for better customer service and targeted sales, as well as for reporting and business strategic purposes.
The CRM system has versatile and efficient tools for all-around customer relationship management.
All-In-One CRM
Customer Care
Know your customers and track the life-cycle of the customership.
Sales
Build effective sales processes to fit your needs.
Service
Strengthen your customer satisfaction.
Communication
Deepen customer relationships across every touchpoint.
Reporting
Advanced views for everyday actions and follow-ups for all user levels to comprehensive management reporting.
Integrations
Free the manual work and connect any system to CRM-service.
Next level
Contact Center
Contact Center product family’s clear user interfaces and versatile features make the agents’ daily tasks easier for both inbound and outbound operations.
Self-service portal
Customer log-in portal for updating information, making orders, providing a 24/7 support channel, and so on.
e-Sign
Premium digital signing experience for closing the deals to various different types of documents.
Invoicing
Set up your invoice process according to your methods and send out the invoices directly from CRM.
Event Management
Manage event activities, keep your participants up to date with automated features.
Project work tracking
With quick tools set, track, and invoice your projects.
Other Features That Might Interest You
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Scalability
CRM-service can be used from enterprise-level companies to small businesses. Manage millions of data records with a lightning-fast performance.
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Security
Our security model focuses in all aspects of the field including physical, data transfer, application and backup security.
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GDPR Compliance
The CRM-service system is 100% compliant with the EU General Data Protection Regulation.