Integrations

CRM-service provides several integration methods. Integration can be automatized by using Web Service APIs or the data can be transferred through CSV and Excel files. Users can import CSV and Excel files using easy-to-use importing interfaces. Multiple generic integrations are provided to main accounting companies located in Finland.

TheĀ Web Service APIs provide online access to your CRM data. CRM-service includes the SOAP- and REST-based inbound Web Service APIs.

The Web Services APIs allow integration between CRM-service and third party applications. You can have your own back-end systems to communicate with the CRM in real time. You can search, create and update entities in different modules. Inbound Web Service APIs, secureĀ real time integration, different API keys for different web services are included features. The API keys are managed in admin settings by the CRM’s admin users.

Connectors

CRM-service has several connectors ready to be activated. With the connectors, you can connect CRM with other service solutions and get the important data to your CRM or use it from CRM.

With the connectors, you can offer versatile services and tools for your customers and to your employees.

We actively build new connectors and configure the old ones as the services and products develop.

Outlook and Google Calendar

Use CRM-service Outlook Add-in to automate synchronization between CRM and Outlook. You can synchronize emails, attachments, tasks and appointments. The add-in also enables the use CRM fields in Outlook for example to make email categorizations.

Features included:
- Synchronize emails with CRM-service
- Use custom fields in email segmentation
- Appointments directly from Outlook to CRM
- Can be used together with Exchange integration

Google Calendar can easily be activated by users in their own settings.

Online Replication Tool

This really simple-to-use CRM Online Replication Tool enables collecting data from CRM-service to your own local server. The user-friendly graphical interface makes it easy to set up.

The tool is designed to be used by companies who are obligated to save their data locally by the law or to be used in data warehouse purposes.

- Set synchronization time frame to e.g. one minute
- Select CRM-service modules and fields to synchronize
- Save data in SQL, XML and CSV formats
- Set email alerts for error reporting and tracking

Other Features That Might Interest You

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Customer Relationship Management

Tools for efficient and fun customer management. Imagine the new possibilities having all the data managed in one system.

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Scalability

CRM-service can be used from enterprise level companies to small businesses. You can manage millions of data records with a lightning-fast performance.

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Security

Our security model focuses in all aspects of the field including physical, data transfer, application and backup security.