The release of the CRM 2.0 beta is coming soon!

Move Forward

Take control of your customer experience. CRM-service is a fully-featured cloud-based Customer Relationship Management service with highly scalable features.

Feature Spotlights and News Play video

Reach the Next Level

CRM-service is the perfect solution when performance matters.
Take control of all the contacting points in your customer life cycle with sales pipe management, helpdesk features, invoicing, communication, and many other features that fit your needs. Naturally, you can automate your main functions and use the comprehensive reporting views to stay on top of your game.

Associations

Value to Your Members

CRM-service is much more than just a member register. Get rid of all the unnecessary hassle with modern and easy-to-use digital tools to better answer the needs of your members.

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Businesses

Adjustable to Your Needs

CRM-service is widely used across the industries in B2B and B2C businesses. The versatile tools and functions enable taking the customership management to a whole new level.

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Building the Future

Our customers' success is important to us. The main focus of our customer service lies in building the most efficient and expedient solutions for your needs and making sure that you can keep growing.

Easy to start

The SaaS model enables you to deploy the service quickly and with our agile project methods, you can start using the CRM instantly. All data is hosted in our own secure data centers.

Speed of Light

Choose a system, which covers the needs of your business processes and provides the fastest user experience on the market. Manage your business and customer data with a swift performance.

Flexible solution

Make your everyday life more efficient. Highly flexible configuration options allow you to use only the features you need. Enabling features is as simple as clicking a button.

> 20 000

CRM-service users

The system is being used in over 50 countries in hundreds of different companies.

> 90%

of the systems are expanding

Large amount of our customers are expanding their CRM usage.

< 0,6 s

Average response time

Logging in, using, saving, clicking here and there takes no time at all.

Elegantly Simple with Advanced Features

The CRM-service consists of many versatile and comprehensive features of the highest quality. You can choose to use them all or just the ones you need to improve and ease your everyday work experience.

Sales Pipe

Excellent tools for salespeople to follow their own sales performance and forecasts from leads to sales.

Business Intelligence

Choose freely from tens of different predefined dashboards the ones that give you the most business value. Our Business Intelligence is powered by QlikSense technology.

Invoicing process

Set up your invoice process according your methods in example divided invoicing, work hour invoices and membership fees.

Self-Service Portal

Allow customers to update and add personal information, sign up for training events or make purchases via the Self-Service Portal, and gather the information to CRM in real time.

Personal Home Page

Customize the view on every user's home page; get highlights and set up goals.

GDPR Compliance

The CRM-service system is 100% compliant with the EU General Data Protection Regulation.

With the CRM-service system, we can concretely improve the product and services.

Arto Harvia
Product Development Engineer, Harvia Oy