Quality service for your organisation
At CRM-service, we pride ourselves on providing the best possible service to our customers throughout their journey with us. This page gives you an example of our system’s different functionalities. To learn more about everything our CRM system offers, please visit the specific pages for the customer group your organisation represents or contact sales for a free consultation to discuss your needs in detail.
Data to give you insight
Our system is a powerful tool that centralises your data, enabling you to manage all your information efficiently. It’s not just about managing contacts – it’s about understanding your stakeholders to deliver personalised experiences that drive loyalty and growth during all stages of cooperation
Feature Highlights
Centralised data
Get the tools to keep stakeholders‘ data in one place. Store data such as contact information, communication records and more. Make decisions based on data and increase stakeholder satisfaction and loyalty during all stages of their journeys.
Invoicing
Simplify the invoicing process by generating invoices directly from the same system. Use the integrations to ensure that invoicing data is securely delivered to all necessary parties.
Communication
Effective communication is key to building strong stakeholder relationships. Use various communication tools that allow you to communicate with your stakeholders through their preferred channels.
Portal
The Self-Service portal allows named stakeholders to access their information, make purchases, submit support tickets and more. This self-service portal not only improves the customer or member experience, but also reduces your support team’s workload.
Sales and Marketing
Our system gives you powerful sales and marketing tools to help you manage your customers through the entire sales funnel, from lead generation to closing the deal. Use statistics and key performance indicators to gain real-time insight into your sales performance.
Integrations
Our CRM system integrates with a wide range of third-party applications. You can have your own system integrated with the CRM in real–time, or you can use our connector library to choose which service solutions you want to be able to communicate with your CRM.
NPO Version for Associations
NPO version is very much more than just a simple member register. By combining the features of traditional Customer Relationship Management (CRM) and Association Management System (AMS) we have created a versatile product that combines the day-to-day functions of the associations in the same system.
B2B version for Businesses
Our CRM service is not just about managing customer relationships; it’s about unlocking the full potential of your business. Our efficient CRM gives you the information that will support the acquisition and retention of customers. We provide the tools and support you need to take your business to new heights.