Support Portal

The Support Portal provides a deeper level of customer care by providing a platform for fast communication with your customers – higher customer satisfaction with faster, clearer and history stored communication data.

The application provides the contacts of a client company with a simple and efficient user interface to create and update tickets or comment on them. It is also possible to add attachments, e.g. screenshots, to tickets to help specify the issue or need with less effort. The communication is seamless between the portal and the CRM: all the tickets, comments or attachments created in the portal are synchronized to CRM right away.

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Contact Center

Modern, quick-to-learn tools for both Outbound telecontacting and handling Inbound calls.

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Contact Center – Outbound

The Contact Portal includes all the tools needed for carrying out phone campaigns, including activity tracking, reporting, QA analysis and so on.