Customer Service

CRM-service has a professional support team ready to help with any matters concerning the CRM functions and operation.

With agile project methods, we ensure that the key people and future CRM admin users will know all of the functionalities implemented to system.

24/7 Support Portal for end-customer admin users.
A support phone line via which all the users can call about generic CRM related questions.

Training

System Introduction Training

The CRM system's introduction always comes with a training for the admin user(s). In addition, we can organize a customer-specific user training for all users in co-operation with the admin user.

Additional Training

We will plan and organize training for your needs, be it an hour-long walkthrough session concerning one feature or a whole training day.

Self-Learning Center

The website provides you with guides for everyday CRM use as well as for admin functions. The guides are simply written and visualized with screenshots, some guides also have video tutorials.

Consulting

Our consulting services help with planning and maintaining CRM's business needs, portals and development. Let's select the perfect combination of CRM features for your business needs so that you will get the most out of your CRM.

Consulting is always customer-specific and it will be planned with you.
- Introduction of new features
- System development
- Integrations
- CRM process charts
- CRM system's initial introduction
- Technical implementation mapping

Other Features That Might Interest You

Customer Relationship Management

Tools for efficient and fun customer management. Imagine the new possibilities having all the data managed in one system.

Scalability

CRM-service can be used from enterprise-level companies to small businesses. Manage millions of data records with a lightning-fast performance.

Security

Our security model focuses in all aspects of the field including physical, data transfer, application and backup security.