Customer Service
CRM-service has a professional support team ready to help with any matters concerning the CRM functions and operation.
With agile project methods, we ensure that the key people and future CRM admin users will know all of the functionalities implemented to system.
- 24/7 Support Portal for end-customer admin users.
- A support phone line via which all the users can call about generic CRM related questions.
- Self-learning center Resources.crmservice.com to all CRM users.
Training
System Introduction Training
The CRM system's introduction always comes with a training for the admin user(s). In addition, we can organize a customer-specific user training for all users in co-operation with the admin user.
Additional Training
We will plan and organize training for your needs, be it an hour-long walkthrough session concerning one feature or a whole training day.
Consulting
Our consulting services help with planning and maintaining CRM's business needs, portals and development. Let's select the perfect combination of CRM features for your business needs so that you will get the most out of your CRM.
Consulting is always customer-specific and it will be planned with you.
- Introduction of new features
- System development
- Integrations
- CRM process charts
- CRM system's initial introduction
- Technical implementation mapping
Other Features That Might Interest You
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Customer Relationship Management
Tools for efficient and fun customer management. Imagine the new possibilities having all the data managed in one system.
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Scalability
CRM-service can be used from enterprise-level companies to small businesses. Manage millions of data records with a lightning-fast performance.
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Security
Our security model focuses in all aspects of the field including physical, data transfer, application and backup security.