Invest in Your Customer Service
The CRM Supports Your Processes
Your customer service gets a new kind of boost when it is run close to your customer data. In the CRM’s HelpDesk module, you can manage effortlessly different kinds of customer processes, like feedback, support requests, complaints or simple contact requests. The service requests can be channeled to the module from e.g. email, the Self-Service Portal or webpage forms.
With Klienditugi, CRM-service is the Most Used CRM in Estonia
The survey were made to Estonian Business owners to understand their CRM-usage and if the Excel is still used in sales management.
Make Internal Communication Easier
The Discussion field keeps the conversation in its context and easy to return to whenever needed.