Heini Lahtoniemi Appointed Head of Customer Success
Heini Lahtoniemi took over as Head of Customer Success on October 4th. Heini has previously worked as a Customer Development Manager at Sympa Oy.
“My objective is to ensure a positive customer experience from deployment to ongoing service”, Heini Lahtoniemi exclaims. “I am looking forward to sharing my experience with an excellent team.”
“CRM-service is growing strongly and wants to be the most desired partner in the market in developing customer/member experience. Heini’s experience reinforces our expertise. I warmly welcome Heini to CRM-service”, says CEO Turkka Yli-Hakala.
Mikko Rautiainen appointed Senior Consultant
Mikko Rautiainen started as a Senior Consultant on October 27th. Mikko has previously worked as a CTO of GBC Networks
Proof Advisory: driving international SAAS-growth with research-based knowledge
CRM-service a growing Finnish software-as-a-service CRM provider is looking to expand in the Nordic market. By partnering with Proof Advisory