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Heini Lahtoniemi Appointed Head of Customer Success

05.10.2021

Heini Lahtoniemi took over as Head of Customer Success on October 4th. Heini has previously worked as a Customer Development Manager at Sympa Oy.

“My objective is to ensure a positive customer experience from deployment  to ongoing service”, Heini Lahtoniemi exclaims. “I am looking forward to sharing my experience with an excellent team.”

“CRM-service is growing strongly and wants to be the most desired partner in the market in developing customer/member experience. Heini’s experience reinforces our expertise. I warmly welcome Heini to CRM-service”, says CEO Turkka Yli-Hakala.

Other news

Mikko Rautiainen appointed Senior Consultant

04.11.2021

Mikko Rautiainen started as a Senior Consultant on October 27th. Mikko has previously worked as a CTO of GBC Networks

Proof Advisory: driving international SAAS-growth with research-based knowledge

02.11.2021

CRM-service a growing Finnish software-as-a-service CRM provider is looking to expand in the Nordic market. By partnering with Proof Advisory

Tatu Hellstén Appointed Content Producer

04.10.2021

“CRM-service is growing strongly and wants to be the most desired partner in the market in developing customer/member experience. Tatu